Privacy Policy

Last updated: July 29, 2026

This Privacy Policy describes how Harbour Clo LLC, doing business as Harbour (“Harbour,” “we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit, use, or make a purchase from harbour-usa.com or otherwise communicate with us regarding our products and services.

For purposes of this Privacy Policy, “you” and “your” refer to customers, website visitors, and other individuals whose personal information we collect.

Personal Information We Collect

The personal information we collect depends on how you interact with Harbour.

Information You Provide Directly

We may collect information that you provide to us, including:

Name
Email address
Telephone number
Billing address
Shipping address
Account login information
Order and purchase information
Product preferences
Customer-service communications
Reviews, survey responses, or other content you submit
Marketing preferences
Information submitted when entering a promotion or contacting us

Payment information is processed by our payment providers. Harbour generally does not receive or store your complete payment-card number.

Information Collected Automatically

When you access our website, we and our service providers may automatically collect information such as:

IP address
Browser and device information
Operating system
Device identifiers
Pages viewed
Links selected
Products viewed or added to a cart
Referring website
Search and browsing activity
Approximate location
Interaction with advertisements and marketing communications
Cookie and similar technology identifiers

We may collect this information through cookies, pixels, tags, software development kits, local storage, server logs, and similar technologies.

Information Received From Other Sources

We may receive information from third parties, including:

Shopify
Payment processors
Shipping and fulfillment providers
Advertising and analytics partners
Social-media platforms
Marketing platforms
Fraud-prevention services
Customer-support providers
Business and technology partners

How We Use Personal Information

We may use personal information to:

Process and fulfill orders
Accept and manage payments
Arrange shipping and delivery
Provide order confirmations and tracking information
Manage returns, exchanges, store credit, and customer support
Create and manage customer accounts
Personalize your shopping experience
Recommend products and content
Maintain and improve our website
Understand how customers use our website
Measure the effectiveness of advertising and marketing
Send marketing emails, text messages, or other communications where permitted
Prevent fraud, misuse, security incidents, and unlawful activity
Protect our customers, business, website, and legal rights
Comply with legal, tax, accounting, and regulatory obligations
Enforce our agreements and policies
Carry out other purposes disclosed when information is collected

Shopify and Shopify Network Intelligence

Our store is hosted through Shopify. Shopify processes personal information to provide ecommerce, checkout, payment, security, analytics, personalization, and related services.

We have enabled Shopify Network Intelligence. Through this feature, Shopify may securely use information from our store together with information from other Shopify merchants to provide enhanced services, including fraud protection, product improvement, personalization, measurement, and advertising-related services.

Other Shopify merchants are not provided direct access to Harbour customer information.

Where required, customers may opt out of the sale or sharing of personal information or its use for targeted advertising through our Your Privacy Choices or data-sharing opt-out page. Shopify explains that consent and opt-out selections submitted through properly configured Shopify privacy tools are applied to Shopify Network Intelligence.

Cookies and Similar Technologies

We use cookies and similar technologies to operate our website, remember preferences, maintain shopping carts, process checkout, prevent fraud, understand website activity, personalize content, and deliver or measure advertising.

These technologies may include:

Necessary Technologies

These are used for essential website functions such as:

Customer authentication
Shopping-cart functionality
Checkout
Payment processing
Security
Fraud prevention
Saving privacy preferences

Analytics Technologies

These help us understand website traffic, customer interactions, and performance.

Personalization Technologies

These may be used to remember preferences and provide content or product recommendations.

Advertising Technologies

These may help us and our advertising partners measure campaigns, build audiences, limit repeated advertising, and deliver advertising based on browsing activity.

You may manage eligible cookie preferences through our cookie banner or the Cookie Preferences link on our website. Blocking necessary cookies may prevent certain website features from functioning properly.

Shopify notes that manually installed third-party pixels may require additional consent configuration beyond Shopify’s native cookie banner, so Meta, TikTok, and any other pixels should be verified as properly integrated with Shopify’s Customer Privacy API.

Advertising and Marketing Partners

We may work with marketing and advertising providers, including:

Meta
TikTok
Klaviyo
Mailchimp
Shopify Email
Shopify and Shopify Network Intelligence

These providers may process information about your device, browser, purchases, website activity, interactions with advertisements, and marketing preferences.

Depending on applicable law, some of these activities may be considered the “sale” or “sharing” of personal information or the use of personal information for targeted advertising.

You may opt out through our Your Privacy Choices page where available. We also recognize Global Privacy Control signals where required and technically supported.

Payments and Financing

We may offer payment services through providers including:

Shopify Payments
Shop Pay
PayPal
Afterpay

When you choose one of these providers, your information is also processed according to that provider’s own privacy policy and terms. Harbour does not control how an independent payment provider processes information collected directly by that provider.

Email and SMS Marketing

With your consent or where otherwise permitted, we may send promotional communications regarding products, launches, events, and offers.

You may unsubscribe from marketing emails by selecting the unsubscribe link included in the message. You may opt out of marketing text messages by following the instructions in the message.

Even after opting out of marketing, we may continue sending transactional communications, such as order confirmations, shipping notices, security alerts, and responses to customer-service requests.

How We Disclose Personal Information

We may disclose personal information to:

Shopify
Payment processors
Shipping carriers and fulfillment providers
Fraud-prevention and security providers
Website hosting and technology providers
Analytics providers
Advertising and marketing partners
Email and messaging platforms
Customer-service providers
Professional advisers, including attorneys and accountants
Government authorities or other parties when required by law
A buyer, investor, successor, or adviser in connection with a merger, financing, sale, restructuring, or transfer of our business

We may also disclose information at your direction or with your consent.

We do not disclose personal information to third parties for their own unrelated purposes merely in exchange for monetary payment. However, some advertising and analytics activities may legally be considered a sale, sharing, or targeted advertising under certain privacy laws.

International Data Transfers

Harbour is based in the United States and serves customers in the United States and internationally.

Your personal information may be processed or stored in the United States and other countries where we or our service providers operate. Those countries may have privacy laws that differ from the laws where you live.

Where required, we or our service providers use appropriate legal mechanisms for international data transfers.

Data Retention

We retain personal information for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Maintain customer accounts
Complete transactions
Meet legal, accounting, tax, and reporting obligations
Resolve disputes
Enforce agreements
Prevent fraud and abuse

Retention periods vary according to the type of information, our relationship with you, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee that unauthorized third parties will never defeat our safeguards or access information improperly.

Your Privacy Rights

Depending on where you live, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of personal information
Request a portable copy of certain information
Withdraw consent where processing is based on consent
Object to or restrict certain processing
Opt out of the sale or sharing of personal information
Opt out of targeted advertising
Appeal our response to a privacy request
Receive information about categories of information collected and disclosed
Not receive discriminatory treatment for exercising a privacy right

These rights are subject to applicable exceptions and verification requirements.

To exercise a privacy right, contact us at sales@harbour-usa.com or use our Your Privacy Choices page when applicable.

We may ask for information necessary to verify your identity and request. An authorized agent may submit a request on your behalf where permitted, but we may require proof of authorization and identity verification.

You may also have privacy rights directly with Shopify regarding information Shopify processes through its services.

Children’s Privacy

Our website and products are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. Should you believe that a child has provided personal information to us, contact sales@harbour-usa.com so we can review and, where appropriate, delete it.

COPPA generally applies to child-directed services and general-audience services that have actual knowledge they are collecting personal information from children under 13.

Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy, security, content, or practices of third parties. Review the privacy policies of any third-party service you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, legal requirements, or other operational reasons.

The updated policy will be posted on this page with a revised “Last updated” date. Where required, we will provide additional notice of material changes.